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Terms and conditions

TERMS AND CONDITIONS OF SALE

Last updated: 2026

1 General Information

1.1 These terms and conditions apply to purchases made by consumers on our website.

1.2 The agreement is concluded between you and:

Light My Fire Sweden AB
Organization number: 556458-3473
Address: Mejselgatan 3, 211 20 Malmö, Sweden
Email: info@lightmyfire.com

2 Orders and Agreement

2.1 By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.

2.2 After placing an order, you will receive an order confirmation by email. The purchase agreement is considered concluded once the order has been confirmed and dispatched.

2.3 We reserve the right to cancel orders due to technical errors, stock issues, or circumstances beyond our control. Any payment will be refunded.

3 Prices and Payment

3.1 Prices displayed on the website include applicable taxes unless otherwise stated. Shipping costs are shown at checkout.

3.2 Payments are processed securely via third-party payment providers.

3.3 We reserve the right to correct pricing or product information errors.

4 Shipping and Delivery

4.1 Delivery options and estimated delivery times are presented at checkout.

4.2 Delivery times may vary depending on destination and shipping carrier.

4.3 The customer is responsible for providing correct delivery information.

5 Import Duties and Taxes

5.1 For deliveries outside the EU, import duties, VAT, and local taxes may apply.

5.2 The customer is considered the importer and is responsible for any such charges unless otherwise stated.

6 Unclaimed Shipments

6.1 If a shipment is not collected and is returned to us, we reserve the right to charge a handling fee corresponding to our shipping and administrative costs.

7 Right of Withdrawal and Returns

7.1 Customers within the EU have a statutory 14-day right of withdrawal from the date of delivery.

7.2 We may offer extended return periods as stated on the website.

7.3 Returned products must be unused and in original condition.

7.4 Return shipping costs are the responsibility of the customer unless the product is defective.

7.5 Refunds are processed within 14 days after the returned goods have been received and inspected.

7.6 The right of withdrawal does not apply to customized or personalized products.

8 Claims and Defective Products

8.1 If a product is defective or damaged, please contact customer support as soon as possible.

8.2 Approved claims will be refunded, replaced, or repaired in accordance with applicable consumer protection laws.

8.3 If a return is required for a defective product, return shipping costs will be reimbursed.

PRIVACY POLICY

9 Data Controller

The data controller is:

Light My Fire Sweden AB
Mejselgatan 3
211 20 Malmö
Sweden
info@lightmyfire.com

10 Personal Data We Collect

We may collect:

  • Name
  • Address
  • Email address
  • Phone number
  • Order history
  • Payment information (processed by payment providers)
  • IP address and website usage data

11 Purpose of Processing

We process personal data to:

  • Process and deliver orders
  • Provide customer support
  • Comply with legal obligations
  • Improve our website and services
  • Send marketing communications with consent

12 Legal Basis

We process personal data based on:

  • Contract (to fulfill orders)
  • Legal obligation (accounting and regulatory requirements)
  • Legitimate interest (security, analytics, and service improvement)
  • Consent (marketing and cookies)

13 Data Retention

Personal data is retained only as long as necessary to fulfill the purposes described above or as required by law.

14 Sharing of Data

We may share personal data with trusted service providers necessary to operate our business, including:

  • E-commerce platform providers (e.g., Shopify)
  • Payment service providers
  • Shipping and logistics companies
  • Analytics and advertising platforms (such as Google and Meta)

These parties process data only in accordance with applicable laws and our instructions.

15 Your Rights

You have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise your rights, contact info@lightmyfire.com.

You also have the right to lodge a complaint with your local data protection authority.

COOKIES

16 Cookies and Tracking

We use cookies to:

  • Ensure website functionality
  • Analyze traffic
  • Improve user experience
  • Provide relevant advertising

We may use tools such as:

  • Google Analytics
  • Meta Pixel

You can change or withdraw your cookie consent at any time through the cookie settings on our website.

MARKETING

17 Newsletters

If you subscribe to our newsletter, we may send marketing emails or SMS messages.
You can unsubscribe at any time via the link in the message.

18 Security

We take appropriate technical and organizational measures to protect personal data. However, no transmission over the internet can be guaranteed to be completely secure.

19 Changes to Terms

We reserve the right to update these terms at any time. The latest version will always be available on our website.